Ordering Information

Products & Services

How do I buy a book?

Find the title you're looking for by either browsing through our catalogue or using the search feature. You can search by Title, Author, Reader or Genre. Once you've found the book you are looking for, click on the "Add to Basket" button to put the item in your Shopping Basket. Ready to buy? Click on "Go to Checkout" or alternatively continue shopping. All transactions are processed in UK pounds sterling.

Can I save items to buy later?

Yes you can, create a wish list, you can then select the title at a later date to purchase.

I've changed my mind. How do I remove an item from the shopping basket?

You can review your shopping basket at any time and remove items you wish.

Can I order by phone or fax?

You may telephone your order to Isis by calling our freephone number (UK only) 0800 731 5637 during normal office hours, you will need to have credit/debit card. Please note the only time Isis will have access to your credit card details is if you give them to us by telephone. These will then be securely destroyed once your order has been processed and the payment has been authorised. You can also place an order by ringing our normal switchboard number 01865 250 333. This number can be also used for general enquiries. We use PayPoint for all on-line transactions. PayPoint guarantees your security, click here for more details.
For our customer's protection, we do accept orders by fax. All transactions are processed in UK pounds sterling.

Can I order by post?

Yes you can, you can download an order form from the website or by visiting the checkout page. Fill in the details and your preferred payment option (credit/debit card, cheque or postal order) and send the order to Isis Publishing Ltd, FREEPOST, Oxford, OX2 0YY. All transactions are processed in UK pounds sterling.

VAT

All quoted prices are inclusive of VAT. Our VAT number is GB 630 5072 75

Postage and packing

Postage and packing charges are added to your purchase total during the checkout process and will be clearly indicated as such.

Postage and packing charges are added to your purchase total during the checkout process and will be clearly indicated as such.

For delivery to a standard UK address you will be charged £3.50 for one book, £5.00 for two or more.

For delivery to an address in the EU, you will be charged £5.00 for one book and £2.75 for each additional book thereafter.

For deliveries outside of the UK and EU, you will be charged £9.00 for one book and £3.50 for each additional book thereafter.

Delivery time

We aim to process your order within 48 hours of receiving it (not weekends). Items from the Soundings range are ordered from our sister company and can take up to 5 working days.

Where do you send to?

We will send your order worldwide and you can select a different delivery address from your home address during the check out process. Some of our books can only be sent to certain countries depending on if we have bought the rights to sell our recording in the country the book is to be sent to. You will advised if the book can not be sent to the specified county.

 

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